Contract Manager
Reference: 707683
Location: Tananger, Norway
Type: Permanent
Sector: Energy – Onshore/Offshore Services
Description
Our Client is a leading pipeline provider for the Oil & Gas market for over 50 years and are now exploring new ways to use their expertise to promote low carbon energy sources.
The Role
Our Client is recruiting for a Contracts Manager based in their Norwegian office. The post holder will be the primary contact for designated customer accounts, managing all aspects related to these accounts to ensure complete customer satisfaction. This includes overseeing the sale and supply of OCTG products, accessories, and services, as well as handling all associated logistics and managing invoicing to cash collection.
Frequent travel within Norway, Denmark and UK is required.
Key Responsibilities
Primary point of contact for assigned customers (Long term customers or spot), taking overall responsibility for the successful execution of contracts. (booking / Invoicing / receivables)
Prepare along with the sales manager our commercial response to the assigned accounts
Analyse customers' drilling schedules to ensure timely receipt and delivery of materials, while maximising the utilization of existing stocks and just-in-time (JIT) deliveries.
Provide monthly and quarterly sales forecasts to contribute to the overall annual sales plan and updates SD / S&OP in timely manner.
Identify key decision-makers (org chart) and stakeholders within designated accounts and establish regular interactions and face-to-face meetings according to sales plan.
Within assigned customer accounts, seek and identify new business opportunities to generate additional sales, enhance service levels, and create added value revenue opportunities.
In conjunction with Sales & Technical Sales manager, establish regular customer sales visits to Operators, Independents and service companies for pipes, services and accessories, to achieve forecasts.
Be clear on deliverables / Sales Plan.
Building a funnel and creating opportunities.
Ensure to report within CRM system.
Ensure timely invoicing and cash collection, continuously review outstanding invoices, and take necessary actions to close out any pending payments
Produce and present key performance indicator (KPI) results to customers on a quarterly basis.
Liaise with internal departments to ensure all customer requirements are scheduled with a clear work scope.
Coordinate with the accessories team to ensure all customer accessories are manufactured according to specific scopes, and quality plans, and delivered on time.
Provide regular feedback to key stakeholders on contract progression.
Delegate system processing tasks to the Customer Service Centre Team.
Provide support for other Contract Managers as and when required.
Proactively suggest and implement process improvements where necessary.
Being flexible and adaptable to changing business needs and market conditions by proactively addressing challenges and finding innovative solutions.
Ensure compliance with all company policies and procedures, including those related to health and safety, quality, and legal regulations. This involves staying up to date with any changes or updates to policies and ensuring that all team members are aware of and adhere to these guidelines.
Key Requirements
Experience:
Familiarity with the industry in which the company operates is highly beneficial. This includes understanding market trends, competitor activities, and customer needs.
An in-depth knowledge of the market situation, including competitors, to report trends which will influence Company Strategy.
Excellent customer relationship skill.
The ability to negotiate effectively is crucial for closing deals and forming partnerships.
The ability to develop and implement business strategies that align with the company's goals and objectives.
Strong problem-solving skills to address challenges and find innovative solutions.
Possess the ability to prioritise and co-ordinate multiple tasks to meet targets.
Good user knowledge of Microsoft packages (Word, Outlook, Excel, and PowerPoint), as the post-holder will require to compile and produce reports and presentations.
Education
Preferably educated to degree level in a related field and/or have previous relevant experience in the Oil & Gas Industry.
Personal Attributes:
Able to work well as part of a team and on an individual basis, holding self to account.
Must be self-motivated, enthusiastic and capable of working well both alone and as part of a team.
Strong problem-solving skills to address challenges and find innovative solutions.
Excellent written and verbal communication skills are essential for building relationships with clients, partners and internal teams.
Excellent organisational, interpersonal, presentation and negotiating skills as the role will involve liaison with senior personnel across the internal and external customer group.
Willingness to travel: Regional and occasional International Travel will be required in this role, subsequently a full driving licence is essential.
Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.