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Change Manager


Location: London (UK)

Type: Permanent

Reference: 11397


Simpson Booth's client, a multinational professional services firm, is looking for an accomplished Change Manager to join their Innovation, Technology & Transformation (ITT) team in their PAS business.

The Change Lead will be responsible for creating and implementing an ongoing change programme to increase adoption of digital services and new business models (e.g. managed services, software as a service) and drive a culture of incubation and client-led innovation development within our PAS business in the UK & Ireland.

The Innovation team has strong links with other advanced technology and innovation teams across the company both in the UK and worldwide and offers excellent career potential in joining a rapidly growing team.

Key responsibilities include:

  • Driving incubation methodology and culture through PAS such as co-development with clients and the use of prototypes for new offerings and digital tools in client discussions
  • Fostering an innovation culture through events such as hackathons, using tools such as crowd sourcing to replenish our innovation funnel
  • Working with ITT and PAS Leadership to shape and drive the transformation agenda
  • Leading change management work streams through the entire cycle of digital change or transformation programmes using waterfall, agile and/or other contemporary methodologies
  • Defining and implementing the people and organisational implications of change programmes e.g. the launch of new internal ways of working, new services and enabling digital tools
  • Executing robust, innovative communications and engagement campaigns, including colleague journeys working with the team Communications Lead
  • Designing and facilitating leadership collaborative events to define a shared purpose, develop transformation solutions, implementation road map and target behaviours
  • Mobilising change delivery capability and undertaking workforce capability assessments and relevant sourcing solutions
  • Implementing transition planning, including tracking and monitoring programme specific dashboard and key KPIs
  • Benefits tracking of all ITT projects
  • Developing learning and experiences to embed adoption of new offerings and digital tools and enhance innovation capability

Skills and attributes for success:

  • Authenticity and strong personal impact with the ability to persuade clients, colleagues and stakeholders to gain support for major changes and key decisions
  • Skilled in leading teams and encouraging collaboration amongst team members, passionate about motivating and empowering teams to maximise performance
  • A high level of drive and commitment to delivering high quality work
  • A structured approach to problem solving
  • Creative thinking, using agile methods and innovative approaches to tackle complex problems and deliver insightful, practical and sustainable solutions
  • A passion for technology and desire for continual learning and self-improvement
  • Strong verbal, written and presentation skills
  • The ability to work and collaborate with an interdisciplinary team of project managers, software developers, data scientists, data engineers and subject-matter professionals from ITT and wider PAS, as well as Marketing and Communications colleagues from across PAS
  • Passionate about our purpose – building a better working world

To qualify for the role you must have:

  • Proven experience working as a change management professional leading change workstreams on change or transformation programmes
  • Experience of driving change adoption of new technologies
  • Strong core consulting skills
  • A track record of effective senior stakeholder engagement in a complex, multi-stakeholder environment including providing robust advice, constructive challenge, delivering difficult messages and managing performance issues
  • Experience of coaching junior staff

Ideally you will also have

  • Experience of using design thinking to shape change interventions

What we look for

  • We look for individuals with an entrepreneurial attitude, an interest in innovation and disruptive technologies with creative, practical problem-solving skills and who can demonstrate real impact in driving change adoption of new technologies and ways of working.
  • As our business is evolving, we need people who can develop our service offerings, understand client needs, grow our internal capability and connect with our global PAS business to maximise our global knowledge and experience.

What we offer

  • We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you

Due to the high levels of interest in our advertised vacancies and the number of applications we receive, Simpson Booth regrets that it may not be possible to respond to all submissions. If you have not heard from Simpson Booth regarding your application within 14 days please assume that, in this instance, you have been unsuccessful.