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UX Designer

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Location: London (UK)

Type: Permanent

Reference: 11395

Description:

Simpson Booth's client, a multinational professional services firm, are looking for an accomplished Customer Experience & UX Designer to join the Innovation, Technology & Transformation (ITT) team in their People Advisory Services (PAS) business.


The Customer Experience & UX Designer will be responsible for creating exciting, engaging client experiences that add value in the innovation life-cycle in the creation of prototypes and MVPs. Working in our ITT team together with our business leads and clients, you will be working as part of an agile delivery team to ensure end solutions meet the needs of users, product owners and our clients.

The Innovation team has strong links with other advanced technology and innovation teams in the company both in the UK and worldwide and offers excellent career potential in joining a rapidly growing team.

This role will involve working on the delivery of innovative technology projects, services and prototypes. Key responsibilities include


Responsibilities will include

  • Create significant positive impact on the quality and design attributes of new technology-enables solutions and services for end users
  • Translating high-level business requirements into intuitive, attractive and functional design experiences
  • Designing and leading user research and usability testing of tools and services
  • Defining and documenting personas and user stories
  • Defining interaction models, user task flows and user interface (UI) specifications for product (tool and service) design
  • Communicating scenarios, end-to-end experiences, interaction models and screen designs to other team members such as front and back end developers and product owners
  • Working with visual designers to incorporate common brand identity into the solutions
  • Developing and maintaining design wireframes and specifications
  • Champion and drive design best practice within the ITT team
  • Evaluating the user experience (UX) effectiveness of existing assets and services and suggesting continuous improvements



Skills And Attributes For Success:

ITT is a new team (a bit like a start-up) inside the company (a large corporate) with varying cultures across the different business areas, and a network structure rather than a straightforward hierarchy. So the following are key to the success in this role

  • Entrepreneurial attitude - comfortable building something new
  • Self-starter personality, who enjoys making things happen
  • Creative though practical problem solver, who sees the opportunity in every hurdle
  • Confidence and competence to manage senior stakeholders on leadership level
  • Ability to create structure where needed, while comfortable with constant change


The ideal candidate will have:

  • A proven track record of UX design in a design leadership role
  • Knowledge of the capabilities of software programming languages
  • Experience of working in cross-functional agile product teams
  • Is familiar with Agile methods, their advantages and limitations, and the difficulties of applying these in a corporate setting
  • A professional approach to time, costs and deadlines
  • Empathy – the ability to think as a user and champion the user
  • Strong facilitation skills
  • Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
  • Managed stakeholders up to and including leadership level


What we look for:

We know that the above described combination of experience is rare. So if you are driven by the opportunity, possess the attributes of success, bring significant amount of relevant experience to the role and see yourself succeeding in the key responsibilities as above, we would like to hear from you.


What working at our client offers:

They offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Their comprehensive Total Rewards package includes support for flexible working and career development, and you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you


Due to the high levels of interest in our advertised vacancies and the number of applications we receive, Simpson Booth regrets that it may not be possible to respond to all submissions. If you have not heard from Simpson Booth regarding your application within 14 days please assume that, in this instance, you have been unsuccessful.